About


About Us

We are heartbroken when we see homes destroyed due to flooding, when we know that our sandbags can protect their homes. We know that a home means a lot more than just a roof over our heads, but is the place in which we foster and build our memories and life experiences with the people we love. We are here to serve you. Please contact us if we can be of assistance.

Here are some of the products we care most about: sandbags, burlap bags, monofilament bags, sod staples.


Returns and Exchanges

Returns

We have a 30-day return policy. As long as the product is in the same condition as it was provided, we will provide a refund excluding the initial shipping cost and return shipping. Although we do not charge for the initial shipping cost, the cost of shipping is still there, whether it is $10 or $50 (depending on the order size). Thus, if you decide to return your items, you will need to pay the initial shipping cost as well as the return shipping cost back to us.

Here's how to return a product:

  1. Contact us to return a product. Use the email address you used for your order.
  2. Package the product and ship it back to the address we provide using the cheapest shipping method.

Exchanges

If the product doesn’t fit your needs, please contact us. We will help resolve your issue.


0% Financing

We offer 0% financing through PayPal Credit. No interest if paid in full in 6 months.

What is it?
PayPal Credit lets you buy now and pay later.

How do I use it?

  1. Find the product you like
  2. Add it to your cart
  3. Choose to pay with PayPal
  4. Log into PayPal or create an account
  5. Pay with PayPal Credit

Security Policy

Security of Your Personal Information

All online transactions are processed through Shopify, which accepts all major credit and debit cards, including Visa, MasterCard, Discover, and American Express. Shopify is certified PCI compliant, meaning all cardholder data is protected during transfer and storage.


Privacy Policy

Personal Information

We use the personal information you provide for purposes including, but not limited to fulfilling requests for products, services or information, tracking and confirming online orders, delivering products, providing customer service, offering new products and services, improving the effectiveness of our website, our marketing endeavors and our services and offers, conducting research and analysis, and sending marketing communications.

If you provide us information about others, or if others give us your information, we may store that data and will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address, e-mailing a weekly ad to a friend, or emailing friends a link to a "wish list".

Your Elections

At any time, you may elect to (a) stop receiving e-mail, direct mail, phone and mobile marketing communications or (b) update your personal information. We communicate with our customers through multiple channels and vehicles to keep you up-to-date on promotions, offers, customer experience content and new products or services.

Once you provide your personal information, we may contact you through email or phone calls. We may continue to communicate with you through these channels unless you request to stop receiving these communications by opting out. 

Uses of Information

We do not sell, rent or trade your individual personal information to third parties. 

We use information about you to fulfill your requests, administer various programs, provide services, and for other business purposes.

From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.